Monday, August 25, 2008

Apple iTunes shows how New Zealand ISPs are not providing Internet Service

Apple has released its iTunes Movies service in New Zealand last week, and this has shown us how badly the ISPs are performing.



First we have the problem with "data caps". Most people I know are on 10GB or 20GB plans, which means that they either pay a premium for any excess traffic during the billing period, or have their connection throttled down to dial-up speeds. yes, dial-up speeds!

Take for example this comment from someone with Vodafone:


Going to take me about 3 hrs. Its 2 Gb which will be over my d/l cap for day !! ( Ihug) so Ive stopped for today and continue tomorrow to complete


Two gigabytes a day? Two days to download the movie?

I am using TelstraClear cable-modem service and downloaded a 1 GB movie in 20 minutes. But not even TelstraClear is free of problems as we can see in the same discussion:


... [I] bought groundhog day just to test the waters and the download speed was soooo slow, 3 hours nearly! 


Three hours on a 10 Mbps cable-modem connection?

I hope the launch of Apple iTunes will show ISPs three things:

1. Not every heavy downloaded is a pirate downloading copyright material being illegaly distributed;

2. There's demand for a service with a bigger monthly data allowance, and

3. Their concept of "fast" is off.

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